F.A.Q.

FREQUENTLY ASKED QUESTIONS

Location and transport

You can find Cavallaro Hotel at Zijlstraat 63, 2011 TK in Haarlem.

We don’t have our own parking space. Safe and secure public parking is available at Parking garage Raaks at Zijlvest 45, 2011 VB in Haarlem.

From Haarlem Central Station, take the Connexxion City Bus 3. Get off at bus stop Nassaulaan. From there it is a three-minute walk to the hotel.

Reservations

Cancellations and modifications up to 48 hours before arrival and no later than 03:00 PM (local time Haarlem) are free of charge, with a 100% refund of the deposit. When a cancellation or modification is communicated between 24 and 48 hours prior to the day of arrival, 50% of the deposit will be refunded. For cancellation or modification within 24 hours prior to the day of arrival, or when not showing up, the full amount will be charged and no refund can be extended.
If you wish to change or cancel your stay, please contact info@cavallarohotel.com.

Due to space we cannot prepare extra beds in the room. Baby-cots are allowed. We don’t provide them ourselves , but you can always bring your own.

Pets are not allowed in Cavallaro Hotel.

Cavallaro Hotel is a non-smoking area.

Hours

We don’t have breakfast facilities yet, but there are many breakfast and lunch spots around te corner. Perfect to take a seat or for take-out and delivery.

The room will be available from 3:00 PM (15:00). Check-out is at 11:00 AM.

There is no reception. Before arrival you’ll receive a unique code to open the front door and your room. If you have any requests during your stay, you can go to the Cavallaro brandstore downstairs during store opening hours. For questions you can also call 0031-614229351 between 9:00 AM and 5:00 PM. After 5:00 PM this number can be reached for emergencies
only.

Payment

We are accepting the following methods of payments: iDeal, Credit Card, Bancontact, American Express.